Resolving Parental Complaints (Governors only)

24th Feb 2021 1.30pm - 4pm via zoom - the meeting link will be sent nearer the time Course Fees:Free to schools who buy into Core Service or £30

This course is aimed at Governors only.

From time to time schools receive complaints from parents and others on a range of issues. Usually these are quickly resolved by school leaders, but occasionally become protracted and involve an appeal to governors. By the end of this session, participants will have a better understanding of the principles of and good practice in responding to complaints; will understand the governing body’s role; and will be better equipped to participate in a fair complaints procedure.

 

Anne Messer
Head of Governance Services
Part-time
1195

Terri Patterson
Head of HR and HR Adviser
(Barnet, Camden, Enfield, Haringey, Islington, Kensington and Chelsea, Richmond, Westminster and the LAT)
1172
Mobile: 07468 611 951

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